All hospitals have one thing in common: visitors, often times anxious, trying to navigate a large facility. This anxiety is augmented when it is combined with the feeling of being disoriented. Hospitals are one of the most confusing buildings to navigate for a lot of patients and their families.
Touchscreen Wayfinders are a one-stop solution to this problem. Give your visitors access to turn-by-turn directions as soon as they walk in the door, where they can find their destination quickly and efficiently at the touch of a finger. The added benefit is the utilization of wayfinding kiosks to train reception desk personnel quickly on the facility and the means to direct visitors efficiently and consistently. Wayfinding kiosks can be synchronized in real-time with hospital expansion and remodeling.
Some added benefits…
- Medical terminology: for example, if someone is looking for the “pharmacy” versus the “apothecary”
- Language barriers: wayfinders can provide toggles to accommodate translations
- Upcoming events: health screening schedules (flu shots, mammograms, etc.)
- Feedback: provide visitors with a quick way to share both positive and negative experiences for the purposes of continuous improvement
- Facility news and information: upcoming events, keeping people informed and aware
- Current initiatives: for example, sustainability efforts
User Experience Video from one of Rochester Regional Health’s 9 Wayfinding systems:
For more information on hospital wayfinding, click here or contact us today for a free consultation!
For more information on additional digital signage opportunities for healthcare, click here.
